Terms and Conditions for Visitors of Jammucity.com
Last Updated: 06-Dec-2024
These Terms and Conditions (“Agreement”) are entered into by and between you, the user (hereinafter referred to as “Visitor” or “Customer”), and Jammucity.com, a business entity with its office located at CS-23 Extn., Sector-C, Sainik Colony, Jammu, Jammu and Kashmir-180011 (India) (hereinafter referred to as “Jammucity,” “we,” “our,” or “us”).
By accessing or using the website https://jammucity.com (the “Website”) and making any purchase of virtual products, downloadable products, event services, or event tickets, you agree to abide by the following Terms and Conditions. If you do not agree to these Terms, please do not use the Website or make any purchases.
1. General Overview
1.1 Scope of Services
Jammucity.com provides an online platform offering virtual products, downloadable products, event services, and event tickets. These Terms govern all interactions with the Website, including browsing, purchasing, and using the products and services offered on the Website.
1.2 Changes to Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time without notice. Any such changes will be posted on the Website, and your continued use of the Website constitutes acceptance of these changes. It is your responsibility to review these Terms periodically for any updates.
2. Virtual Products and Downloadable Products
2.1 Nature of Products
Virtual products and downloadable products include but are not limited to digital goods such as e-books, software, music, videos, graphics, and other digital content that are made available for purchase and immediate download on the Website.
2.2 No Refunds
All sales of virtual products and downloadable products are final. Once you have purchased and downloaded these products, there will be no refunds or exchanges under any circumstances. By making a purchase, you acknowledge and agree to this no-refund policy.
2.3 Quality of Products
Jammucity.com strives to provide high-quality virtual products and downloadable content, but we do not guarantee that all content is free from defects. You are advised to ensure your system meets the technical requirements for downloading and accessing the purchased products.
3. Event Tickets
3.1 Ticket Purchase
Event tickets available on Jammucity.com are for admission to events organized by third parties or by Jammucity itself. When purchasing event tickets, you agree to abide by the terms set forth by the event organizers as well as these Terms and Conditions.
3.2 No Cancellations or Refunds
Once an event ticket is booked through the Website, the transaction is final and cannot be canceled. Consequently, no refunds will be issued for event ticket cancellations by the customer. Before booking, you must ensure that you are able to attend the event and that you are satisfied with the event details.
3.3 Event Changes or Cancellations
In case the event is canceled, rescheduled, or significantly altered by the event organizer, you may be entitled to a refund or ticket exchange, subject to the policies of the event organizer. Jammucity.com will assist in coordinating any such requests, but the decision will be determined by the event organizers.
3.4 Transferability of Tickets
Unless otherwise specified by the event organizer, event tickets purchased on the Website may not be transferred, resold, or shared.
4. Event Services
4.1 Service Booking
Jammucity.com provides a platform for booking event services, which may include event planning, coordination, equipment rental, entertainment services, and other similar offerings.
4.2 Refunds for Event Services
Refunds for event services booked through the Website are entirely dependent on the status of the service execution. If the service provider has already commenced or completed the services at the time of cancellation, no refund will be issued. If the service is partially executed, the refund, if any, will be prorated based on the work completed by the service provider.
4.3 Dispute Resolution
If you are dissatisfied with the service, you must promptly raise the issue with Jammucity.com, and we will facilitate communication with the service provider. However, the final decision regarding any refund or dispute will depend on the policies of the service provider assigned to your event.
4.4 Service Provider’s Responsibility
Jammucity.com acts solely as an intermediary to connect customers with service providers. The execution and fulfillment of services are the responsibility of the individual service providers. Jammucity.com makes no warranties regarding the quality, timeliness, or success of the services rendered.
5. Legal Compliance and Limitation of Liability
5.1 Applicable Laws
All transactions on the Website are governed by the applicable laws in India, including but not limited to the laws of Jammu and Kashmir. Visitors and customers agree to comply with all local, state, and national laws while using the Website and purchasing products or services.
5.2 Indemnification
You agree to indemnify, defend, and hold harmless Jammucity.com, its affiliates, employees, agents, and service providers from any and all claims, damages, liabilities, losses, or expenses arising from your use of the Website, including but not limited to any breach of these Terms and Conditions or violation of applicable laws.
5.3 Limitation of Liability
In no event shall Jammucity.com, its affiliates, or service providers be held liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the Website, including any loss of profits, data, or goodwill, whether in contract, tort, or otherwise.
6. General Provisions
6.1 Force Majeure
Jammucity.com will not be held liable for any delay or failure to perform under these Terms due to events beyond our reasonable control, including but not limited to acts of God, war, strikes, government actions, and technical failures.
6.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
6.3 Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Jammucity.com concerning your use of the Website and the purchase of products and services.
7. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Jammucity.com
Office Address: CS-23 Extn., Sector-C, Sainik Colony, Jammu, Jammu and Kashmir-180011 (India)
Email: info@jammucity.com
Phone: +91 9086-180011
By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.