Privacy Policy for Jammucity.com
Last Updated: 05-Dec-2024
At Jammucity.com, accessible from http://jammucity.com, the privacy of our visitors is one of our top priorities. This Privacy Policy document outlines the types of personal information that are collected and recorded by Jammucity.com and how we use it. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Jammucity.com adheres strictly to all applicable government laws and regulations, including the Information Technology Act, 2000, and any other relevant privacy laws, to protect your privacy and ensure compliance with legal obligations.
1. Information We Collect
1.1 Personal Information
When you visit Jammucity.com, register for an account, purchase products or services, or engage with our website in any other way, we may collect the following personal information:
Name: First and last name
Email Address: For communication and notifications
Phone Number: For customer support and transaction updates
Billing Address: For processing payments and fulfilling orders
Payment Information: Credit/debit card details or other payment details (handled securely by third-party payment processors)
IP Address: For security and analytics purposes
Transaction History: Information regarding your purchases or service bookings
1.2 Non-Personal Information
In addition to personal information, we may collect non-personal information about your interactions with our website, such as:
Browser Information: Browser type, version, and device details
Cookies and Tracking Data: Information collected through cookies or other tracking technologies to improve your experience on the website
2. How We Use Your Information
We use the information we collect from you in the following ways:
To Provide Services: To process and fulfill your orders for virtual products, downloadable products, event tickets, or event services.
Customer Support: To assist you with any inquiries, requests, or issues related to your account or transactions.
Communications: To send you emails or notifications regarding updates on your orders, events, new products, and services.
Improvement of Services: To enhance the user experience on Jammucity.com, including analyzing user behavior, optimizing the website, and developing new features.
Marketing: To send promotional content, newsletters, and offers. You can opt out of marketing communications at any time by using the “unsubscribe” option in any communication or by contacting us directly.
Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.
3. Cookies and Tracking Technologies
Jammucity.com uses cookies and similar tracking technologies to enhance your experience on the website. Cookies are small text files stored on your device that help us improve website functionality, provide a more personalized experience, and track user behavior for analytics purposes.
You can choose to disable cookies through your browser settings, but this may limit certain functionalities of the website.
4. Data Security
Jammucity.com takes the protection of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. These measures include:
Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.
Secure Payment Gateways: Payment transactions are processed via trusted third-party payment processors with secure encryption protocols.
Data Access Control: Access to your personal data is restricted to authorized personnel only.
While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting obligations. Once your personal data is no longer needed for the purposes it was collected for, we will securely delete or anonymize it, in compliance with applicable laws.
6. Sharing Your Information
We may share your personal information in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers (such as payment processors, hosting providers, and customer support platforms) who assist in delivering services to you. These service providers are required to protect your information and are prohibited from using it for any other purposes.
Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to court orders, government requests, or legal processes.
Business Transfers: If Jammucity.com is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if your information becomes subject to a different privacy policy.
7. Your Rights and Choices
Under applicable privacy laws, you have certain rights regarding your personal information, including:
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request the correction of any inaccurate or incomplete personal data.
Deletion: In certain circumstances, you can request that we delete your personal data. However, we may need to retain certain information to comply with legal obligations.
Objection to Processing: You may object to the processing of your personal data in certain situations, especially when we process your data for marketing purposes.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or marketing materials by using the “unsubscribe” link provided in our communications or by contacting us directly.
To exercise any of your rights or for questions about your personal data, please contact us using the information provided below.
8. Compliance with Government Laws
Jammucity.com is fully committed to complying with all applicable privacy laws and regulations in India, including:
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, issued under the Information Technology Act, 2000.
The General Data Protection Regulation (GDPR), where applicable to users from the European Union.
In case of any conflict between this Privacy Policy and any applicable local laws, government regulations, or mandatory legal requirements, the latter shall prevail.
9. Third-Party Links
Our website may contain links to third-party websites, including payment gateways, event organizers, and other business partners. Please note that we do not control these external sites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
Jammucity.com reserves the right to update or modify this Privacy Policy at any time, in accordance with changes to applicable laws or business practices. When we update the Privacy Policy, the “Last Updated” date at the top of the policy will reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Jammucity.com
Office Address: CS-23 Extn., Sector-C, Sainik Colony, Jammu, Jammu and Kashmir-180011 (India)
Email: info@jammucity.com
Phone: +91 9086-180011
By using Jammucity.com and its services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.